Course Description

Emotional intelligence (also known as EQ or EI) has been touted as the skill to have when landing a job or moving up the ranks in an organization. 

It is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can affect other people.

For leaders, having emotional intelligence is essential for success.

This course will take you through the importance of EI, and will show you steps to develop your own emotional intelligence to become a better team member, manager, or leader.

Course curriculum

  • 1

    Introduction

    • Introduction

  • 2

    Module 1- Emotional Intelligence and the Workplace

    • 7 Basic Intelligence's

    • Quiz

    • The Business Case for Emotional Intelligence

    • Quiz

    • The Link between EI and Leadership

    • Quiz
  • 3

    Module 2- Emotional Intelligence in Work and Management

    • Emotional Intelligence and Work

    • Emotional Management

    • Quiz

  • 4

    Module 3- Emotional Intelligence Models

    • Emotional Intelligence Models

    • Self Regulation

    • Empathy

    • Module 3 Quiz

  • 5

    Developing your Skills

    • Building EI Competence

    • The Role of Feedback for Building EI

    • Module 4 Quiz

Who Should Take This Course?

This course is ideal for those desiring to improve their emotional intelligence, and apply emotional self-awareness and management to enhance their professional careers as well as realize their personal goals